There are all kinds of reasons someone may need to cancel their race registration; injury, family priorities, work gets in the way, under-training, over-training, the list goes on. This page explains the Go Beyond Racing cancellation policy and how we handle various situations. By registering for any of our races, you are agreeing to these terms.
If you need to cancel your registration and it’s more than 30 days prior to the race, you will receive a 50% race credit toward a future Go Beyond Racing race.
If your cancellation is 30 days or less from race day, there is no credit, no refund, or no transfer.
We do not ship any pre-ordered items to you when you cancel your registration, regardless of when you cancel.
If you need to cancel your registration and would like the credit, please NOTIFY US HERE.
Please do not notify us any other way, like through text, messages, or social media channel.
Some question why we don’t allow transfers or give refunds. Here’s why:
Weather. Fire. Pandemics. Acts of nature. These things are beyond our control and can cause us to have to cancel a race.
If Go Beyond Racing has to cancel a race for any reason, we will give all registered runners the option of receiving a 50% race credit, which is good toward any Go Beyond Racing event. The credit is good for one year from date of issue. If the cancelled race had a lottery, you can bypass the next year’s lottery if you want to register for the same race. Depending on the situation, we may be able to offer other options, like donating your registration fee to the race beneficiary or to the Trail Mix Fund.
We will notify racers via email with details if we are in the unfortunate position to have to cancel a race.
Sometimes you want to drop down to a shorter distance or step up to a longer race. If you want to switch distances in a race, here is how that process works:
Races with Wait Lists
If you want to move to a distance in a race that is already sold out and has a wait list, you will have to get on the wait list. You cannot just move into the race or jump to the head of the list, as this is not fair to those already on the wait list. Here are the steps you’ll take, which are only possible if initiated 30 days or more prior to the race:
No Wait List
If you want to switch distances in a race that is not sold out and doesn’t have a wait list,that’s easy! Just contact us and we will move you over. You won’t receive any race credits if you are moving to a less expensive distance. If you are switching to a more expensive distance, you pay the difference.